Link Bpo Orange

Job Responsibilities:

  • Client Roster Updates
  • Client Service Updates
  • Complaints Investigation and Resolution
  • Attend Weekly Management Meetings
  • Client QA Reporting
  • Optimise the Client Experience

Job Requirements:

  • Microsoft Office skills
  • Strong business acumen
  • Have a high level of interpersonal skills with the ability to develop effective relationships with all clients and prospective clients
  • Have well developed communication and presentation skills
  • Sound understanding of motivational factors in the workplace
  • Work cooperatively and openly with the account managers, candidates, and clients
  • Work within the framework of all corporate policies
  • Initiate and manage your own personal development
  • Manage your work to ensure production of appropriate and timely outputs
  • Show maturity and balanced judgement
  • Be aware of own limitations
  • Show tact, empathy, sensitivity to others needs, ability to work cooperatively, and openly with managers and employees
  • Team orientated and be trusted by employees and the organisation
  • Ability to work with pressure, be consistent, positive, and professional
  • Show flexibility and adaptability when dealing with people issues (black and white is not always right)
  • Proactive “can do” attitude
  • Pride in work
  • Attention to detail is imperative
  • Knowledge of JavaScript

Job Responsibilities:

  • Conducting in-depth research on industry-related topics in order to develop original content
  • Developing content for blogs, articles, product descriptions, social media, and the company website
  • Assisting the marketing team in developing content for advertising campaigns
  • Proofreading content for errors and inconsistencies
  • Editing and polishing existing content to improve readability
  • Conducting keyword research and using SEO best practices to increase traffic to the company website
  • Creating compelling headlines and body copy that will capture the attention of the target audience
  • Identifying customers’ needs and recommending new content to address gaps in the company’s current content

Job Requirements:

  • Proven content writing or copywriting experience
  • Experience with alternative energy is a plus
  • Knowledge of energy conservation solutions is desired
  • Working knowledge of content management systems
  • Proficient in all Microsoft Office applications
  • A portfolio of published articles
  • Excellent writing and editing skills
  • The ability to work in a fast-paced environment
  • The ability to handle multiple projects concurrently
  • Effective communication skills

Job Requirements:

  • 4-5 years’ experience in a similar role
  • A high understanding of the relevant Building Code
  • Strong experience with electrical and fire systems
  • A high standard of Health and Safety, Workmanship, and Ethics
  • Efficient communication and computer skills
  • Excellent record keeping and report compilation skills

Job Responsibilities:

  • Ensure that work carried out to the satisfaction of the customer and is of the highest quality in the industry
  • Estimate and action variations to work as necessary
  • Build positive relationships with existing customers and actively promote the products and services of the company in the marketplace
  • Customized regular and planned preventive maintenance programs
  • Professional fire safety services and technical support

Job Responsibilities:

  • Create images that identify a product or convey a message
  • Develop graphics for product illustrations, logos, and websites
  • Select colors, images, text style, and layout
  • Present the design to clients or the art director
  • Incorporate changes recommended by the clients into the final design
  • Review designs for errors before printing or publishing them
  • Determine the message the design should portray

Job Requirements:

  • Strong graphic design skills
  • Layout skills
  • Analytical skills
  • Creativity
  • Flexibility
  • Attention to detail
  • Deadline-oriented
  • Desktop publishing tools and graphic design software
  • Acute vision
  • Time-management skills
  • Communication skills
  • Handles rejection

Job Requirements:

  • Professional certification and accreditation strongly recommended or equivalent work experience
  • Microsoft Dynamics NAV certification(s) in related discipline a plus
  • Experience developing for both Classic and Web Client
  • Minimum 5 years of ERP programming experiences and hands on work with full life cycle implementations
  • Prior SQL setup and configuration for NAV highly desired
  • Ability to document code customizations and integrations in compliance with established standards and practices
  • Ability to translate customer business requirements and specifications into code solutions along with the ability to develop and manage hours estimates
  • Ability to debug errors efficiently and effectively
  • Capable of managing multiple assignments simultaneously
  • Capable of testing one’s own work and deliver working products
  • Ability to communicate effectively with all levels of the business
  • Experience with Jira

General Responsibilities:

  • Provide development
  • Troubleshooting
  • Support and maintenance of Software Applications

Detailed Job Responsibilities:

  • Technical design, develop and testing of core Dynamics NAV granules and add-on’s
  • Develop an entire software application or its part by following Functional and Technical Specification documents
  • Provide advice, estimates and expertise to pre-sales team in developing proposals
  • Analyse, design and develop functions, screens and interfaces
  • Liaise with web portal developers on issues and concepts concerning security of data transfer between back end systems and portals
  • Develop functionality for issuing and receiving automated communications across a range of medias
  • Ensure that an application is developed to standards supporting required Disaster Recovery methods
  • Perform Unit testing of software code and applications developed
  • Assist customers and internal teams with UAT testing
  • Write, maintain and update technical documentation, user guides and user training documents
  • Support and Maintenance of existing software solutions and applications
  • Test and debug errors and faults in existing applications
  • Troubleshoot application issues and bugs
  • Maintain an application code in line with existing standards and best practices
  • Support existing software solutions under SLA
  • Work on data interventions; resolving issues with a customer data
  • Development of Change Requests
  • Liaise with Analysts in order to understand customer requirements
  • Perform risk assessments of proposed changes to existing application subsystems
  • Develop new functionality (programming)
  • Unit testing and deployment to Test and Production environments

Other Responsibilities:

  • Participate in regular project reviews
  • Maintain your existing MS Dynamics NAV certifications, upgrading to current versions
  • Maintain healthy working relationships with Analysts and keep Analysts informed of the status of their requests
  • Capture and maintain information gained and record knowledge in Jira
  • Ensure that all items (including requests via email) follow the change management process and are entered and tracked through Jira
  • Ensure that Jira accurately reflects the status of changes and outstanding issues
  • Adhere to quality control standards, policies and procedures
  • Record own time spent working on projects and tasks in Jira
  • Complete administrative tasks on time (timesheets, expenses, helpdesk entries)
  • Assist Solution Architects with research and evaluation of new technologies

Job Requirements:

  • At least 5 years’ more experience in a similar QS/Estimating function within the construction, fencing or similar industry
  • Solid and practical understanding of the Construction Contracts Act and all other relevant legislation
  • Excellent technical knowledge or understanding of contracting within the broader construction or similar industries

Job Responsibilities:

  • Risk management and problem solving
  • Procurement of subcontractors
  • Compiling Subcontract agreements
  • Assessing payment claims and variations
  • Measuring, estimating, and valuing variation claims
  • Establishing rates from first principles
  • Compiling and submission of variation claims
  • Monthly cost reporting and accurate cost forecasting

You will be joining our development team, where you will have an important role developing and maintaining client websites

Job Responsibilities:

  • Develop and extend WordPress front and backends for custom website builds
  • Collaborate with the design and UX teams to create dynamic, responsive websites
  • Interface with third party APIs such as Google Maps and Salesforce
  • Work with account managers to develop estimates and ensure that deliverables are completed on time and on budget
  • Manage technical communications with clients and account managers, ability to self-direct
  • Help maintain and improve internal projects such as build and deployment tools
  • Develop efficient process workflows, and ensure they are rolled out and standardized across the department

What We’d Like To See:

  • You need to be skilled at recommending IA, UX, and UI improvements to designers
  • You use a modern build workflow and tooling for your projects
  • Strong technical troubleshooting skills and comfort to tackle problems as they arise

Required development skills include:

  • 3+ years of professional web development experience
  • WordPress custom theme/plugin development from scratch
  • PHP or similar object oriented programming language
  • MySQL
  • LAMP Stack
  • Javascript / jQuery / ES6
  • SCSS
  • Unix Server Administration
  • Git
  • HTML
  • CSS
  • Bootstrap
  • Laravel

Nice to have:

  • Familiarity with at least one Javascript framework (React, Vuejs, etc)
  • Command line tooling (such as webpack)
  • CI / Docker

Communication is key, so to get the ball rolling, contact us today to discuss how we can help.